Ok, so maybe I was wrong in previous blog post - I have no choice but to eat a bit of humble pie!This morning, Ofcom have a large banner splashed across their front page saying “Simplified call charges: Calls to 0800 telephone numbers could be free from all phones, including mobiles, under new Ofcom proposals”. Of course it would be churlish of me to point out the use of the word “could” rather than “will”, but needless to say I have not yet been proved wrong!
Their press release says “Currently, the vast majority of 0800 phone numbers incur a charge for mobile callers of up to 21p a minute. Under today’s proposals, calls to 0800 numbers from a mobile would be free for consumers, in line with landlines”.
It goes on to say that virtually everyone uses non-geographic numbers at some point, whether it’s for HM Revenue and Customs, NHS Direct or to vote in TV shows. However, it says people don’t know what they are or how much they cost, so get confused and don’t trust them. I have certainly heard people say not to phone 0800 numbers because they’re expensive! Anyway, this is a big step forward, and we will watch what happens closely.
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