Friday 7 September 2012

Gold 0800 Numbers lives up to its name!

It may not be one of the more well known telecoms companies, but we have been trying out a variety of 0800 number companies recently to test their customer service levels, and Gold 0800 Numbers was certainly one company that lived up to their name!

They offer 0800 numbers to landlines, mobiles and fax to email. Incredibly friendly staff made a pleasant and refreshing change from many companies. It is normal for staff on the other end of the phone to sound bored and that they can’t be bothered to help you. Gold was different – their staff sounded happy to help and nothing was too much trouble.

Their prices were reasonable, there was no long term contract chaining you to their product for 12 months or 24 months – just 30 days written notice needed to cancel. Pay per second billing rather than having to pay per minute is an added bonus, as was the fast connection times and the range of extra features. Even the “talking” goldfish on their website brought a smile to my face and brightened my day!

They're called Gold Numbers because they offer memorable, but they''re also gold because they're first class!