There has been lots of discussion in the final quarter of 2010 about the role that 0800 numbers will play in the future given that many mobile phone users can be deterred from using them.
The topic is well covered in an Ezine article written by UK based Gold 0800 Numbers entitled 0800 Numbers - Are Their Days Numbered.
It's also worth looking here:
http://www.webhostingtalk.com/showthread.php?t=629984
Wednesday 8 December 2010
0800 Number Horror Stories
Everyone likes a good horror story, unless, of course, the story is about you...
Melanie Roswell Brown from Bolton, Greater Manchesterhas had a nightmare of her own to deal with after a telephone company routed an 0800 number complaint line to her home in error.
For almost 8 weeks Melanie received around 70 complaints a day. The calls came at all times of the day and were made by customers of Talk Talk.
As if that weren't bad enough Melanie was offered just £50 compensation for almost two months of hassle.
Melanie rejected the offer and the matter is now with Otelo - the telecommunication ombudsman.
Melanie Roswell Brown from Bolton, Greater Manchesterhas had a nightmare of her own to deal with after a telephone company routed an 0800 number complaint line to her home in error.
For almost 8 weeks Melanie received around 70 complaints a day. The calls came at all times of the day and were made by customers of Talk Talk.
As if that weren't bad enough Melanie was offered just £50 compensation for almost two months of hassle.
Melanie rejected the offer and the matter is now with Otelo - the telecommunication ombudsman.
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