0800 number call charges from mobile phones

If there is one thing that gets mobile phone users hopping made in the Uk then it's the fact that they have to pay high call charges when dialling a freephone 0800 number.

It gets their backs up because they know that the same call to an 0800 number from a BT standard landline is free, gratis, zippo, zilch, nowt, niente.

There are some murmurs in the telecoms market place that all this is about to change.

This post gives a link out to two recent press releases.

Please have a read and let me know what you think.

Free Calls to 0800 Numbers From Mobiles
by The 0800 Number Company

Calls to Freephone 0800 Numbers To Be Made Free

by DBS Telecoms

Free 0800 Calls From a Mobile
by DVDoctor

Cheers

Kelvin

0800 Numbers and Added Value features

Many people don't realise when they purchase an 0800 or 0845 number that they are opening up a fantastic set of added value features.

This post provides some great links to articles and press releases made by the leading 0800 number providers. The articles and press releases give an indepth look at the added value features on offer:

0800 Numbers Can Make Sure Your Business Never Misses Another Call
from DBS Telecoms

0800 Numbers And Auto Attendant (Press 1 For Sales)
from The 0800 Number Company

0845 Numbers Can Tell Between Personal & Business Calls

from The 0845 Number Company

0800 Numbers
from Turk Telekom

...would appreciate your comments

Are 0800 Numbers Going To Run Out???

There has been lots of discussion in the final quarter of 2010 about the role that 0800 numbers will play in the future given that many mobile phone users can be deterred from using them.

The topic is well covered in an Ezine article written by UK based Gold 0800 Numbers entitled 0800 Numbers - Are Their Days Numbered.

It's also worth looking here:
http://www.webhostingtalk.com/showthread.php?t=629984

0800 Number Horror Stories

Everyone likes a good horror story, unless, of course, the story is about you...

Melanie Roswell Brown from Bolton, Greater Manchesterhas had a nightmare of her own to deal with after a telephone company routed an 0800 number complaint line to her home in error.

For almost 8 weeks Melanie received around 70 complaints a day. The calls came at all times of the day and were made by customers of Talk Talk.

As if that weren't bad enough Melanie was offered just £50 compensation for almost two months of hassle.

Melanie rejected the offer and the matter is now with Otelo - the telecommunication ombudsman.

Tracking with 0800

After gaining an 0800 number and promoting it, you could then always consider purchasing more to assign to different adverts and then track which ones generate the most customer call backs to determine the most successful adverts. On doing this, you would then save money on the poorer performing ads and focus on the ones that bring in the most business.

There are some good explanations here: http://www.dbs-uk.co.uk/telecoms/monitoring.html and here http://www.yodel.co.nz/services/phone/

Making the most of your 0800 number

You'll make the most of your 0800 number service if you advertise it well. It all depends on what you are selling or seeking to promote. Ask yourself questions like who is your target market, what market does it belong to and what is your competition? These will help you identify the most important points to focus on when advertising and marketing your business phone number.

Choosing an 0800 Number

Latest market research gives a good degree of assurance for those UK companies who are considering purchasing an 0800 number:

Research by the Institute of Direct Marketing (IDM) shows that the provision of an 0800 number to a firm can increase response rates by some 185%

Henley Centre Telebusiness Survey claims that customers who see an 0800 freephone number feel that a company "wants their business".

Teleculture 2000 say that 63% of consumers prefer doing business with UK businesses that offer an 0800 freephone number.

Recommended providers include dbs telecoms and BC