Wednesday 8 December 2010

0800 Number Horror Stories

Everyone likes a good horror story, unless, of course, the story is about you...

Melanie Roswell Brown from Bolton, Greater Manchesterhas had a nightmare of her own to deal with after a telephone company routed an 0800 number complaint line to her home in error.

For almost 8 weeks Melanie received around 70 complaints a day. The calls came at all times of the day and were made by customers of Talk Talk.

As if that weren't bad enough Melanie was offered just £50 compensation for almost two months of hassle.

Melanie rejected the offer and the matter is now with Otelo - the telecommunication ombudsman.

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