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Friday, 11 November 2011
The 0800 Number Company don't tie their customers in to long term contracts
Leading freephone number provider The 0800 Number Company has published a quite interesting blog post on its website about why it doesn't tie customers in to long term contracts. The main thrust of the argument is that the circumstances of businesses ordering 0800 numbers can change dramatically in a short period of time, especially in such volatile economic conditions. It is therefore unfair to saddle businesses with rental and charges for 0800 numbers for months if they find they don't need them. They also argue that if the service is good enough then people won't leave, and you shouldn't lock people in - all good arguments and the sort of thing we expect from 0800 number providers!
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