Friday, 29 July 2011

Which type of number to use for companies wanting to gain from the London olympics?

There has been much discussion in blogs and forums and in the telecoms circle of people that I move in as to which type of phone number is best for companies wanting to capitalise on business from the 2012 London Olympics.

Well, my answer, as always, is 0800 numbers - freephone numbers. All other factors aside, 0800 numbers always do better because they are free to call. Simple as that.

Friday, 22 July 2011

Extra Features for 0800 numbers

We've noticed that The 0800 Number Company has got some new videos on their site. Of particular interest were the videos on the page about extra features for 0800 numbers, explaining the benefits of the extra features.

Those mentioned are Call Whisper, Voicemail, Greeting Message, Time of Day Routing, DOBNA, IVR, Call Recording, Call Queuing and Online Call Statistics.

Which is the best, and are there any other good extra features for freephone numbers out there?

Friday, 1 July 2011

0800 Number Company clever tip

The freephone number provider, The 0800 Number Company, has a nice article on its website giving a handy tip. It suggests getting a freephone for your kids to use, so that if they are out and their mobile runs out of battery and they don't have any money or cards to use a payphone, then they can call the 0800 number for free and speak to home. Great idea - we'd love to hear any more clever tips like this to share!

Wednesday, 16 February 2011

0800 number call charges from mobile phones

If there is one thing that gets mobile phone users hopping made in the Uk then it's the fact that they have to pay high call charges when dialling a freephone 0800 number.

It gets their backs up because they know that the same call to an 0800 number from a BT standard landline is free, gratis, zippo, zilch, nowt, niente.

There are some murmurs in the telecoms market place that all this is about to change.

This post gives a link out to two recent press releases.

Please have a read and let me know what you think.

Free Calls to 0800 Numbers From Mobiles
by The 0800 Number Company

Calls to Freephone 0800 Numbers To Be Made Free
by DBS Telecoms

Free 0800 Calls From a Mobile

by DVDoctor

Cheers

Kelvin

Friday, 11 February 2011

0800 Numbers and Added Value features

Many people don't realise when they purchase an 0800 or 0845 number that they are opening up a fantastic set of added value features.

This post provides some great links to articles and press releases made by the leading 0800 number providers. The articles and press releases give an indepth look at the added value features on offer:

0800 Numbers Can Make Sure Your Business Never Misses Another Call
from DBS Telecoms

0800 Numbers And Auto Attendant (Press 1 For Sales)
from The 0800 Number Company

0845 Numbers Can Tell Between Personal & Business Calls
from The 0845 Number Company

0800 Numbers
from Turk Telekom

...would appreciate your comments

Wednesday, 8 December 2010

Are 0800 Numbers Going To Run Out???

There has been lots of discussion in the final quarter of 2010 about the role that 0800 numbers will play in the future given that many mobile phone users can be deterred from using them.

The topic is well covered in an Ezine article written by UK based Gold 0800 Numbers entitled 0800 Numbers - Are Their Days Numbered.

It's also worth looking here:
http://www.webhostingtalk.com/showthread.php?t=629984

0800 Number Horror Stories

Everyone likes a good horror story, unless, of course, the story is about you...

Melanie Roswell Brown from Bolton, Greater Manchesterhas had a nightmare of her own to deal with after a telephone company routed an 0800 number complaint line to her home in error.

For almost 8 weeks Melanie received around 70 complaints a day. The calls came at all times of the day and were made by customers of Talk Talk.

As if that weren't bad enough Melanie was offered just £50 compensation for almost two months of hassle.

Melanie rejected the offer and the matter is now with Otelo - the telecommunication ombudsman.