Friday, 12 August 2011

If you can't afford a freephone 0800 number, choose 0845 instead

Here at 0800 Numbers - A Buyers Guide - we believe passionately in the power of the 0800 number. It is hard to over state how much business just having a freephone number can give you, as individuals and companies will almost always choose to phone a freephone 0800 number over a call they have to pay for any day.

However, we understand that in the current economic circumstances, with businesses suffering, paying to receive calls isn't necessarily the top priority, and that small businesses - especially new start up businesses - find it hard to have to pay for the calls they receive, even if that does mean a huge growth in business - when there isn't much liquidity in the system.

So, we recommend initially getting an 0845 telephone number instead. It is still a non-geographic or "national" phone number, and is a "lo-call" number, so the people calling from a landline pay a local rate to make the call, which is low (hence the name!) You, the recipient, don't pay anything to receive the call.

This is the best option until you feel you are in a position to afford an 0800 number, but we still highly recommend getting a freephone number as soon as you can.

Friday, 5 August 2011

Plusnet come round to the benefits of freephone numbers

We were delighted to see this week that Plusnet - who provide "good honest broadband from Yorkshire" have decided to use freephone numbers for their customer service. Welcome to the 0800 number club!

Friday, 29 July 2011

Which type of number to use for companies wanting to gain from the London olympics?

There has been much discussion in blogs and forums and in the telecoms circle of people that I move in as to which type of phone number is best for companies wanting to capitalise on business from the 2012 London Olympics.

Well, my answer, as always, is 0800 numbers - freephone numbers. All other factors aside, 0800 numbers always do better because they are free to call. Simple as that.

Friday, 22 July 2011

Extra Features for 0800 numbers

We've noticed that The 0800 Number Company has got some new videos on their site. Of particular interest were the videos on the page about extra features for 0800 numbers, explaining the benefits of the extra features.

Those mentioned are Call Whisper, Voicemail, Greeting Message, Time of Day Routing, DOBNA, IVR, Call Recording, Call Queuing and Online Call Statistics.

Which is the best, and are there any other good extra features for freephone numbers out there?

Friday, 1 July 2011

0800 Number Company clever tip

The freephone number provider, The 0800 Number Company, has a nice article on its website giving a handy tip. It suggests getting a freephone for your kids to use, so that if they are out and their mobile runs out of battery and they don't have any money or cards to use a payphone, then they can call the 0800 number for free and speak to home. Great idea - we'd love to hear any more clever tips like this to share!

Wednesday, 16 February 2011

0800 number call charges from mobile phones

If there is one thing that gets mobile phone users hopping made in the Uk then it's the fact that they have to pay high call charges when dialling a freephone 0800 number.

It gets their backs up because they know that the same call to an 0800 number from a BT standard landline is free, gratis, zippo, zilch, nowt, niente.

There are some murmurs in the telecoms market place that all this is about to change.

This post gives a link out to two recent press releases.

Please have a read and let me know what you think.

Free Calls to 0800 Numbers From Mobiles
by The 0800 Number Company

Calls to Freephone 0800 Numbers To Be Made Free
by DBS Telecoms

Free 0800 Calls From a Mobile

by DVDoctor

Cheers

Kelvin

Friday, 11 February 2011

0800 Numbers and Added Value features

Many people don't realise when they purchase an 0800 or 0845 number that they are opening up a fantastic set of added value features.

This post provides some great links to articles and press releases made by the leading 0800 number providers. The articles and press releases give an indepth look at the added value features on offer:

0800 Numbers Can Make Sure Your Business Never Misses Another Call
from DBS Telecoms

0800 Numbers And Auto Attendant (Press 1 For Sales)
from The 0800 Number Company

0845 Numbers Can Tell Between Personal & Business Calls
from The 0845 Number Company

0800 Numbers
from Turk Telekom

...would appreciate your comments